[Resolved]  OneAssist Consumer Solutions — Not Return Handset

Address:Ludhiana, Punjab, 141001
Website:www.oneassist.in

Hi Sir/Mam,
I want to inform you regarding my mobile phone insurance plan. I am buy the plan in June for my mobile damage protection plan, I am submit my damage mobile in same month. According to one-assist they return the mobile with in 4 days to week but i am till waiting for my mobile. When i call to Customer care they every time said same line "your mobile due date change for next 30 days, next 15 days. When i am check the reviews o[censored]sers everybody suffering with this same issue. I have audio and screen shoot proof regarding same. Today again due date changed. Please request to you take strict action for this company. I am waiting for my handset from 4 to 5 months.
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Nov 13, 2016
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2016
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are working on your case and we will keep you posted on any development in your. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]



Regards,
Team OneAssist
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