[Resolved] OneAssist Consumer Solutions — Not returned my Phone | |||||
Hi All, I have raise the claim on 15th May 16.One assist guy came on 6th June 16 took my phone for repair.On 15th June 16 I made extra payment of Rs 335 as mailed by them.I was told that I will get my handset within a week after making extra payment.Then they told parts are not available so they need extra time.They gave deadline of 15th July 16.On 20th July 16 when I called I came to know now they have extended the date to 10th Aug 16 and they have mentioned it is tentative and it can also change.Its a full fraud.I lost trust on this kind of companies.I request you all not to choose this oneassist policy in any condition.Neither you will get your phone back nor they will return the money. Customer executive are really worst over there.They will talk in such a rude manner that you will think that they are your boss.One of the worst company I met having a bunch of worst customer executives. Beware of these fraudsters. Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
I tried to contact everyone personally.I havent been able to get in touch.I messaged to Subrat Pani who is the founder of Oneassist but i havent got reply from his side too :(
Reply
Dear kunalranjan,
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you & appreciate your patience.
We are working on your case and we will keep you posted on any development in your case.Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]
Regards,
Team OneAssist
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you & appreciate your patience.
We are working on your case and we will keep you posted on any development in your case.Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]
Regards,
Team OneAssist
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