[Resolved]  OneAssist Consumer Solutions — not subscribed for your services.

Without my consent you have debited 1899 rs from my account and have never subscribed your services at all. I would request you to please refund my money back as soon as possible. I have never received any call from you people for the services that you have right to debit money from my account. And your associate adarsh was very rude to me over the phone and showed unexpected behaviour towards me when asked for a refund. He was loud and rude to me. Highly unethical!
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Nov 9, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2425618 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
Complaint comments 

Comments

Thank you so much Sagar. Appreciate your instant response.
OneAssist Consumer Solutions Customer Care's response, Oct 12, 2017
Verified Support
Hi,

Please rate my service. Means a lot.

We'd love to hear from you - http://bit.ly/OneAssisted - Sagar (Team OneAssist)

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