[Resolved]  OneAssist Consumer Solutions — not subscribed for your services ever.

Without my consent oneassist has deducted the amount from my credit card this time for inr 1399. And i called on the customer care to cancel this and they say is we cannot refund the whole amount according to our policy, we can only return inr 400 to you. Your company is so unethical that without taking consumers consent you deduct amount from their account. And you decide everything on someone’s hard earned money to how much to be given back. Last year you people did the same from my debit card without my consent. I have never recieved any call from you people last year for this and this year as well to have your services i have never ever requested for your services nor i want your services. Please refund my money back and i want the full refund. And attached document is my last years complain.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 24, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Surgeet,

Greetings from OneAssist!

Apologies for the inconvenience caused. Request you to share your registered mobile number and membership ID details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that, we may assist you in your case.

Regards,

Devendra,

OneAssist, Social Media Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information