[Resolved] OneAssist Consumer Solutions — one assist against fraud complaint | |||
Hi, One assist has been activated on my hdfc card without my knowledge/conformation, & at[protected] i got a simply message with deduction of rs 1299. I want you to cancel my subscription and refund my money as soon as possible. I have also mailed & called to one assist for the same, they have taken 48 hrs to response, but i have't get any response or refund yet... Pls do the needful... My relationship no is - 4746720 Was this information helpful? | |||
May 11, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Apr 10, 2019 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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