[Resolved]  OneAssist Consumer Solutions — one assist automatically activated please deactivate and refund

Address:122003
Website:One assist

I got below msg from one assist without informing me amount has been debited from my account. Please decativate it immediately and refund my amount as soon as possible

Dear oneassist customer, welcome to oneassist. Your relationship no is 4356784. For assistance, call[protected] or[protected]. Download the oneassist app www.goo.gl/UjBqf2 and secure your account.

Regards
Praveen kumar
[protected]
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Jun 20, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
May 14, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Praveen,

Greetings from OneAssist..!

We regret for the inconvenience caused to you.

As per our records, we can see that your cancellation request is already been processed vide a Service Request number 3158492.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist
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