[Resolved]  OneAssist Consumer Solutions — One assist-deactivate my one assist plan

Address:Mumbai City, Maharashtra, 400059

2 days back i got a mail through one assist, in that mail they informed me for renewal. At that time i just contact one assist customer service to deactivate my plan. They said me with in 48 hrs our team member will consult you and they will deactivate. Still 72 hrs are completed no one didn't consult me. Today i got renewal intimation notice from one assist. I don't want to continue in this plan. Please deactivate my plan...

One assist relationship number : 1124072
Valid upto: 24-jul-2017
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Aug 25, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No.2160132 & you won't be charged a renewal fee this year.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist
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