[Resolved]  OneAssist Consumer Solutions — one assist deactivate one assist plan

Address:Bangalore, Karnataka

Hi,

I'm using hdfc credit card. Without any intimation, you have deducted the amount of 1899 from my credit card

Transaction date description
26/10/2018 one assist mfee 1899.00
One assist membership id [protected]

Auto-renewed without my approval or even not intimated.

Kindly cancel this plan and request you to refund the amount of rs: 1899. This is unacceptable that you have been repeating the same.

Deducted date: 26/10/2018
Name: daulat wadhwani
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Dec 1, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Daulat,

We regret the inconvenience caused. Your membership cancellation is under process vide service request number 3682783. Your refund amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
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