[Resolved]  OneAssist Consumer Solutions — one assist has cheating from 10 months

This is mv rajasekhar, actually i have sent a claime to oneassist, but the claime has been rejected on december 17th 2016, but still now i didn't recieive my unrepaire handset back. I have contacted to oneassist many times every time oneassist said that you definently get it with in 48 hours. But still now i didn't receive my handset. I think oneassist is playing games with me, oneassist think that i am a fool thats why oneassist is doing like this. See i am waiting from 10 months but oneassist is cheating me without sending my mobile back.
My mail id is m. V. [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Dec 3, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Raja,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.
Oct 17, 2017
Updated by mv rajasekhar
my register mobile number is [protected]
Verified Support
Oct 18, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Raja,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Brijesh

Team OneAssist.
Verified Support
Oct 18, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Raja,

We tried calling you but the calls were not reachable.

Request you to share your alternative number and a suitable time for us to contact you.

Regards

Brijesh

Team OneAssist.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4066
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information