OneAssist Consumer Solutions — one assist insurance for mobile

Address:	Bangalore, Karnataka, 560037
Website:	www.oneassist.in

I have taken one assist insurance while buying my mi note 4 phone. My phone got damaged due to rain when i was returning from office. I have raised claim stating my issue that due to rain met with small accident and my phone got damaged as i fell into water. But one assist refused my claim stating this stupid reason that insurance company refused claim stating:

The subject claim is not admissible under exclusion 10 - loss or damage caused by willful negligence (No proper care of handset has not been taken by insured to safeguard the property.

It is most obvious no one will willfully fall down in rain and one assist should assist customers to get claim processed but this company just closed the claim request without my consent.

This a bogus company. Please do not waste money buying this protection. If you have one reason to open a claim they have 100 reasons to reject the claim.