| Address: | Thane, Maharashtra, 401107 | | Website: | www.oneassist.in |
Dear sir,
My wife didn't get any call from oneassist and any access to activate one assist membership but they still automatically debited inr 1, 799 on 17 june, 2017 from my icici debit card without my knowledge.
I received a message, "dear customer, purchage of inr 1, 799 has been made on debit card linked to acct xx7235 on 17-june-17. Info: rpi*one assist."
I feel bank executives are also involved in the same. When i tried to contact customer care number of icici bank, they expect service no. Which i don't have.
I spoke to one assist customer care executive sarwan yesterday evening. He even didn't share his surname which he says is confidential. He was not ready to give office address of
His andheri branch even.
This is totally harassment.
This is cheating and fraud. How can they charge me without my knowledge i never opted for this membership. Please cancel this and refund my money.
And please don't activate it in future other wise i will cancel my icici debit card and transfer my account to other banks.
Acct. Xx7235
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We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team