[Resolved] OneAssist Consumer Solutions — one assist mfee activated without my consent | |||
Dear sir, I'm using hdfc credit card. I was going through credit card statement and found that without any intimation you have deducted the amount of 1399 from my credit card in oct 2018 towards renewal. In 2017, without consent the services was activated, i have instructed not to auto renew, but still it have been renewed without information. Kindly cancel this plan and request you to refund the amount of rs:1399 along with extra amount deducted due to this rediculous stubs. Pleases deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. If it happens again i will cancel my credit card. Deducted date : 03rd oct 2018 Name : divya e Card ending num : 6211 Was this information helpful? | |||
Nov 14, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Oct 08, 2018 OneAssist Consumer Solutions Customer Care's response Dear Divya, We regret the inconvenience caused. Request you to share your membership ID details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that we can assist you in your case. Regards, Devendra, OneAssist, Social Media Team. | |||
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