[Resolved] OneAssist Consumer Solutions — one assist mfee activated without my consent | |||
One assist mfee activated without my consent I'm using hdfc credit card. I got a message that an amount of 1399/- was debited from my credit card without my permission on 05 november 2019 Kindly cancel this plan and request you to refund the amount of rs 1399/-. Please deactivate one assist membership & refund me the deducted amount. Kindly refund in my credit card account. Credit card *5143 Mobile number [protected] Was this information helpful? | |||
Dec 11, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 06, 2019 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist Verified Support Nov 08, 2019 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist!!! We are sorry to see you go. Our team tried contacting you however, the incoming calls are barred. Request you to email us your cancellation request along with your contact details at [protected]@oneassist.in. Future communications will be done on your registered email id. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Looking forward to hear from you. Regards Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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