[Resolved]  OneAssist Consumer Solutions — one assist mobile / laptop insurance

Address:

Mumbai City, Maharashtra, 410210

I had taken a plan from one assits for rs. 3, 500 to cover my new lenovo laptop against accidental damages and other issues in december 2018. My laptop's screen broke on 22nd july 2019 and lenovo said that the damage is not covered under its warranty. The cost of repair is around rs. 15, 000. When i contacted one assist for claim, they said the policy will come in effect only from december 2020. I asked them what would be the refund amount for cancellation of the policy and they said it will be "zero". I told them that in such a case, i will hold on to the laptop until december 2020 and get it repaired when the policy comes into effect. The next thing they cancelled the policy on their own, saying that i had raised a request, at zero refund.
Please help me get the claim from one assist!!