OneAssist Consumer Solutions — One Assist mobile protection plan

Address:

Kolkata, West Bengal, 700084

After the purchase of my yureka phone I had purchased a oneassist plan to protect my mobile from accidental damage.After 7 months my mobile got damaged and I had raised my claim to oneassist.After several documentation and exchange of several mails company is telling me that the imei I had registered is not matching with my docs hence they will close my claim.please help me someone. My membership I'd is [protected] and my relationship no is 359100 in oneassist website.Order no for oneassist from amazon[protected]