[Resolved]  OneAssist Consumer Solutions — one assist plan

Address:600077

Dear brijesh

Already i made an complaint on that your one assist team has activated one assist plan on my credit card. On behalf of my complaint you had said that your plan has been cancelled, but i didn't receive any alerts or messages from your side. Today i had received an courier from your side, please make an concern on this and refund my 1399 rupee asap, otherwise i will make complaints further more on your site my one assist relationship number 2499540
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Oct 1, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Dinesh,

Greetings from OneAssist..!

We regret for the inconvenience caused to you and apologize for any misinformation given to you.

As per our records, we can see that your cancellation request is already been processed vide a Service Request number 2228122 on 08th August, 2017.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist
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