[Resolved]  OneAssist Consumer Solutions — one assist plan for credit card

Hello there

I am not interested to continue the credit card insurance plan as i do not like this plan.
I want to cancel one assist plan for my credit card.

Please cancel my subscription and refund my money.
Here are my account details:

Name: akanksha goyal
One assist relationship no: 2493609
Hdfc credit card no. Xx5922
Custid: 50670592
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Sep 17, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Akanksha,

Greetings from OneAssist...!

We deeply regret the inconvenience caused to you.

As per your request, the plan has been cancelled vide Service Request number 2256223 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.
Complaint comments 

Comments

hi, same things happen with me and i put complaints same way. now the executive is calling and ask for card details and cvv also the OTP send into mobile.. Is this reliable process??

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