OneAssist Consumer Solutions — One assist renewal

I have already cancelled the one assist service on my old credit card. After the expiry of my old credit card, I got new one...when I got the account statement for the month of july, the statement includes an amount as the renewal charge for one assist. I dont want to continue with one assist nmore, so i cancelled this service. Then why charging such an amoubt for renewal...pls cancel the renewal
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OneAssist Consumer Solutions customer support has been notified about the posted complaint.
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Dear Rasheela, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist

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