[Resolved] OneAssist Consumer Solutions — One assist service activated without my consent | |||||
Hi, My relationship number is 1485360. One assist had called me earlier regarding if i was interested in availing their to which i had clearly said no at that time and still i was charged a fees of 1300 which i wasn't informed earlier and now the interest rate kept on increasing the amount. When i checked my credit card bill it became a total of 3560. I thus had to pay the whole amount in the end. I am really disappointed with the service and also at the pathetic display of professionalism shown by the one assist. Since it's not a misake on my end I want my the full refund of the total money i paid including the interest else i have to report this matter to judiciary for a case of fraud. Nishant shailly Was this information helpful? | |||||
May 14, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Apr 12, 2017 OneAssist Consumer Solutions Customer Care's response Dear Nishant, Greetings from OneAssist...! As per your request we have cancelled your plan vide service request No. 1909296 & the Refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Sagar (Team OneAssist) | |||||
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+91 80 8033 3333 [Customer Service]
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