[Resolved]  OneAssist Consumer Solutions — one assist subscription

I have not purchased or ordered anything in one assist. But i got a message saying unable to detect amount from my kotak credit card due to insufficient limit. When i have not applied any schemes why i am receiving this message. I fear that they will detect once i settle by credit due. Without my concern how they can first register with my credit card.
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Apr 27, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Hence, request you to share your customer ID by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

Looking forward to hear from you.

Regards

Team OneAssist
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