OneAssist Consumer Solutions — one assist wallet premium
S
SUMIT LAHIRI
from Kolkata, West Bengal
Address:
Mumbai City, Maharashtra
Website:
www.oneassist.in
I have been trying to cancel my wallet premium subscription for the last 7 days. Instead of cancelling my subscription they charged me again. The cancellation team didn't call me for the first 6 days and on the seventh day, i get a mail saying that my credit card has been debited again. Does cancellation mean renewal? Maybe some sh*ds who run the company are uneducated enough to even understand that.
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OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Feb 26, 2018
Updated by SUMIT LAHIRI How come I got charged a membership fee even when I am writing out for cancellation? Is there a double deduction??
Feb 26, 2018
Updated by SUMIT LAHIRI I got two emails with the same exact content one on 3rd Feb & and the other one again on 26th Feb.
Feb 26, 2018
Updated by SUMIT LAHIRI Your service request number for the Email query is: 2911734 . My service request number.
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