OneAssist Consumer Solutions — one assist wallet premium

Address:Mumbai City, Maharashtra
Website:www.oneassist.in

I have been trying to cancel my wallet premium subscription for the last 7 days. Instead of cancelling my subscription they charged me again. The cancellation team didn't call me for the first 6 days and on the seventh day, i get a mail saying that my credit card has been debited again. Does cancellation mean renewal? Maybe some sh*ds who run the company are uneducated enough to even understand that.
+2 photos
Was this information helpful?
No (0)
Yes (0)
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Feb 26, 2018
Updated by SUMIT LAHIRI
How come I got charged a membership fee even when I am writing out for cancellation? Is there a double deduction??

Feb 26, 2018
Updated by SUMIT LAHIRI
I got two emails with the same exact content one on 3rd Feb & and the other one again on 26th Feb.

Feb 26, 2018
Updated by SUMIT LAHIRI
Your service request number for the Email query is: 2911734 . My service request number.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information