[Resolved] OneAssist Consumer Solutions — one assist yearly subscription

Bharti Kalia

from Hoshiarpur, Punjab

Address:

Jalandhar, Punjab, 144002

I'm using hdfc credit card 5459××××××××0366. I am being charged rs. 1699/- each year for yearly subscription without my consent. I had given consent for one year charges only. But without my consent i am being charged each year towards annual subscription.

It is again due for deduction this month. So i want you to cancel the subscription as soon as possible as i don't want this subscription anymore.

Pleases deactivate one assist membership as soon as possible.

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Nov 12, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer,

We regret the inconvenience caused. We have forwarded your case to the concerned team. They will get back to you shortly.

Regards,

Devendra,

OneAssist, Social Media Team.

Verified Support

Oct 10, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer,

As per the telephonic conversation. Request you to send your bank statement on ([protected]@oneassist.in). So that, we can assist you in your case.

Regards,

Devendra,

OneAssist, Social Media Team.