Dear Sir/Madam,
I would like to inform you that my phone fell down into swimming pool accidentally (I was talking over phone and when I turned back I hit the stone and as a result my phone fell down into the swimming pool) and got damaged and the same was reported to your customer care immediately but unfortunately my claim was rejected. My complain I'd is mentioned below. You are requested to kindly go through the same.
Complain ID: 9860561
I have gone through your terms and conditions thoroughly and it is clearly mentioned that if "phone slip from your hands or pocket accidentally and breaks you don’t need to worry about the pain of taking it to service and bearing a huge repair cost, OneAssist will arrange for a pickup of your device from your doorstep, take it service center, get it repaired and deliver it back to you without you stepping out of your house and spending a single rupee".
It would be great if you can let me know when you can send your representative to collect my phone from my given below address in order to get it repaired as per aforesaid terms & conditions.
Your kind cooperation in this regard will be greatly appreciated.
Regards
Yash vardhan Was this information helpful? | 
Post your Comment