[Resolved]  OneAssist Consumer Solutions — oneassist a big time fraud

Address:Barabanki, Uttar Pradesh, 212601

I wish there is option for zero rating. Oneassist is the company who makes fool of innocent people. They do tie-up with banks and deliberately get sign of customers who are opening new bank account. No body clearly tells what this sign is about to semi-literate or illiterate people. Then they will call on behalf of bank, and say they are giving so many facilities without clearly telling the rates, and once customer says yes, booom, they deduct 1899/- from your bank account for these virtual and undesired services.

On top it, they don't even ask you for renewals, they simply deduct the same amount next year as well. If you complain to bank and oneassist, no body bothers to give you refund.

Such pathetic services. I don't know when govt will take decision to shut these fraud companies. Middle and lower class are always a easy victim for such companies.

I dont know how such companies are getting funding $33 mn. Big time shame for india. Investors, please be aware to put your money in this company going forward, and be sensible to see the ground realty.
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Jun 27, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
May 24, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account using your name. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist
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    +91 22 4298 3000 [Corp Office]
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    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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