[Resolved] OneAssist Consumer Solutions — oneassist consumer solutions cancellation of one assist membership and refund of my money

averma703

from Kanpur, Uttar Pradesh

Address:

Mumbai City, Maharashtra

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card without my concern on date:09/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-
Customer care are not helping me.

Oneassist relationship number : 2883701
Name :- dharmendra singh
Mobile no. :- [protected]

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Oct 13, 2017

Complaint marked as Resolved

Please ignore this complaint...

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Oct 13, 2017

Updated by averma703 I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card without my concern on date:06/10/2017. I am not interested about this service and don't want this membership any more. And i follow up fro cancellation of this services from last four days continuously but one assist team could not process my cancellation request and day by day my account debited from one assist. Firstly they deduct 1299 and after that they again deduct my account with (100 +18) rupees for processing smart emi of one assist i am very frustrated from one assist i feel i am mentally harassed by one assist i so cancel the membership and refund this debited amount of rs.1299/-

Customer care are not helping me.

Oneassist relationship number : 2883464
Name :- abhishek verma
Mobile no. :- [[protected]]

Verified Support

Oct 16, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2444306 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

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