[Resolved] OneAssist Consumer Solutions — oneassist consumer solutions cancellation of one assist membership | |
Today, i have received a sms from one assist that my membership has been renewed and upgraded without any prior intimation or my consent. They have debited my hdfc credit card for rs 1300 without my permission. I also got a mail from one assist team confirming the same details. I am not aware about any confirmation form my side to one assist and this kind o[censored]nsolicited charging of my credit card and use of my card by them is really a criminal act Please cancel my membership and refund my money asap Date incident :[protected] My registered mobile number is[protected] Was this information helpful? | |
Jan 18, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Dec 18, 2017 OneAssist Consumer Solutions Customer Care's response Dear Chandra, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2673050 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist. | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Though I have neither given my oral nor written consent, how you have renewed it and debited my account.
So immediately recredit the amount immediately.
B.PANCHA SHEEL.
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, plan has been cancelled vide Service Request number 2027970 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Brijesh,
Team OneAssist.