Hello there
Past two years i was with membership plan of 2499 with one assist.
My membership renewal date : 7-march-19.
I called them for cancellation on 5 of feb 2019 on saying proceed for cancellation no money should be deducted from my account.
Customer care executive told me that complaint will be raised & no money will be deducted assured.
On saying that no cancellation request was taken up till march 3 2019.
I called them again saying i not received any sms or mail regarding cancellation. No money should be deducted from my account.
Then they took up for cancellation request saying that i will receive call from cancellation department.
One executive called me forced & compelled me not to cancel the plan.
Again i call them i raised a complaint cancel my plan.
They raised request on march 6 2019.
On further saying them so many times money got deducted from my account without my knowledge on
March 8 2019.
Need refund of my money & cancellation of my plan.
One assist is irresponsible & debiting money from account without customer confirmation of renewal of plan.
My one assist relationship number : 1800731
Name : yukeshkumar r Was this information helpful? | 
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