[Resolved] OneAssist Consumer Solutions — Oneassist consumer solutions harassment from one assist | |||
Fraud company. (My service request_1905550, relationship no.874483). There is no escalation level only customer care they will say pending without any information and you don’t have anybody where you can escalate you issue. From last two month only one reply ic pending and if you say anything they will cut your call. Even they are not able to tell you reason why your case is pending. Above complaint i posted already here and they told my phone is repaired and delivered. So, i marked my complaint as resolved. But, what a worst service again. They have delivered a different phone all together a different model and a dead phone. What a shame on oneassist. They are fail in all their service. I am frustrated with this. I have reported this and again no body has any information. After 2.5 months they delivered a dead phone that to some other cheap model. I have no words to describe their bad service. Was this information helpful? | |||
Jul 31, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 28, 2017 OneAssist Consumer Solutions Customer Care's response Dear Mr Agarwal, Greetings from OneAssist..! Sorry for the unpleasant experience you had. We have escalated the matter to our team and they are working towards it. We will keep you updated on the same at the earliest. We appreciate your patience in the interim. Regards Deepali Team OneAssist Verified Support Jun 28, 2017 OneAssist Consumer Solutions Customer Care's response Dear Mr Agarwal, Greetings from OneAssist..! We have escalated the matter to our team and they are working towards it. We will keep you updated on the same at the earliest. We appreciate your patience in the interim. Regards Deepali Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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