[Resolved] OneAssist Consumer Solutions — Oneassist consumer solutions without permission amount deducted from credit card

GKumar S

Address:

Bangalore, Karnataka, 560066

Rs1799 deducted from my Credit Card on 09/12/2016 for credit card protection plan which i never asked and no body contacted me to take permission regarding this. I do not want this plan please cancel immediately.

I was assured that Rs.500 will be refunded back to my Credit Card account in January 2017. Now its March End still the amount is not transferred. Refund my amount immediately.

And DO NOT EVER deduct any amount from my Credit Crad. I dont WANT this plan so DO NOT RENEW IT.

And REFUND my money Rs.500 agreed by you Immediately.

Thanks

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Apr 21, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer,

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Looking forward to hear from you.

Regards

Deepali

Team OneAssist