[Resolved]  OneAssist Consumer Solutions — oneassist from icici bank, deducting money without any confirmation

My complaint from march 2018 still not resolved.
"i have never confirmed my willingness to join"one assist" inspite they deducted rs 2799 from my account and i have complained about the same in march 2018, now again this oneassist has mailed regarding the expiry of membership in next 2 months which i never asked for.
Kindly help me in this regard.

Thanks & regards,
Sanjeeb mukherjee
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Jan 30, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Sanjeeb,

We regret the inconvenience caused. Please be informed, your membership cancellation is in process vide service request number 3835593. However, you are not entitled for any refund, as you need to cancel membership within 30 days of subscription.

Regards,

Devendra,

OneAssist, Social Media Team.
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