[Resolved]  OneAssist Consumer Solutions — OneAssist India Took payment of Rs 16074 on 14/02/2022 , and no policy issued or refund done 3/21/2022

OneAssist India Took payment of Rs 16074 on 14/02/2022 with reference number 7708688, and no policy issued or refund done till 3/21/2022. my TV is working, the person came in said TV has some lines in bottom of screen and it failed testing, and even though i had paid for 7 devices, he said all are failed, now i neither have the policy nor refund issued till 3/21/2022.

I have called company helpline [protected] - 3 times now, every time they say refund will be done in 48 hours, and they will call me in 48 hours to confirm the same, they did not give refund, neither they called back, they donot give any complaint number, finally when i asked today (3/21) they gave a number saying, this is membership cancellation number[protected]. I have spoke to Agents Sadam and Sunita, they donot give their last names

I think this a fraud company, be careful with your money.