[Resolved] OneAssist Consumer Solutions — oneassist subscription fee is auto debited without prior information | |
Hello oneassist I got below message on 26-oct, Dear cardmember, oneassist membership fee has been debited on your card ending 0175. Membership will be processed and welcome kit dispatched shortly. I am not even using the one assist As part of my personal loan they have deducted 1899 as an offer and from then it's been auto debited. I don't need this this service Please deactivate my account and credit my money back Mobile number : [protected] Devendra chary vadluri Was this information helpful? | |
Dec 18, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 08, 2019 OneAssist Consumer Solutions Customer Care's response Dear Devendra, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist | |
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