[Resolved] OneAssist Consumer Solutions — oppo f3 plus | |||||
Device claim – service request # 3384679 One assist is the bloody hell fake company. Their harrassment towards customer will be given in media very soon Till yesterday ur customer care executive told that phone will be definitely picked till today. But today, ur executive told i will be called then pick up will schedule, where s ur wordings, u r trying that customer should take backstroke so that u need not have to assist, this will not happen, crime cell, grievance cell and nodal officers r there, i launch the complaint against ur company regarding this. U r totally harrassing. On 23.07.18 ur executive said within 48 hrs it will be done. On 24.07.18, ur executive said v don't have any claim registered from ur side, they again had written, n assured, pick up will be held within 48 hrs, when ur 48 hrs will complete. Tell me status n tell me till when my phone will be repaired n handover to me It s requested, stop harrassing n making fool to customers, want strict n immediate actions at the earliest. When u had to sell policy, u assured claim will definitely be done within 48 hrs After 12 days also, they haven't done anything, but whenever we ask what n when will be done, they again take 48 more hrs. Was this information helpful? | |||||
Sep 3, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Aug 03, 2018 OneAssist Consumer Solutions Customer Care's response Dear Inder Mohan, Greetings from OneAssist, We have forwarded the case to the concerned department. You will be updated from them soon. Thank you for your patience. Thank you, Regards, Sophia. | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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