[Resolved] OneAssist Consumer Solutions — Payment deducted without prior notice | |
Hello there I received sms that deducted from my credit card to one assist plan. Without my permission.. I also did not got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. Please deactivate and refund my money asap Date of incident : 30/9/2020 Hdfc credit card no. Xx7283 Oneassist relationship number : 5374034 Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Dear Riky, We regret the inconvenience caused to you. Please note, we have forwarded your details to the relevant team. They shall connect with you within the next 24 - 48 working hours and assist you with full refund. Your patience is highly appreciated in the meantime - Nitesh, Team OneAssist
Reply
Dear Riky,
We are happy to inform that the refund has been initiated and the same shall be credited in your original mode of payment within the next 5 - 7 working days. The service request number is SR 7345507 you can use the same for future communication if you have any concern regarding the same.
Your patience and understanding is highly appreciated - Nitesh, Team OneAssist
We are happy to inform that the refund has been initiated and the same shall be credited in your original mode of payment within the next 5 - 7 working days. The service request number is SR 7345507 you can use the same for future communication if you have any concern regarding the same.
Your patience and understanding is highly appreciated - Nitesh, Team OneAssist
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+91 80 8033 3333 [Customer Service]
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