[Resolved] OneAssist Consumer Solutions — pending request is not closed

[email protected]

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560017

I have being regularly calling on your customer care no from last 8-9 days. You said, you provide hassle free services to your customers but its being hasrshing now for me atleast my previous claim is not closed yet my claim id was 2072995 i've received a mail from your side that the claim has being completed. But in your system it is still showing pending and all.. So i have a request to you guys to look our my concern as this is quite frustrating and becoming irritating too..
And without closing they have given me new claim id-2315280.in this id i am unable to claim and upload my documents..

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Oct 11, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2017

OneAssist Consumer Solutions Customer Care's response Dear Deepika,

Greetings from OneAssist...!

We are sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they will get in touch with you shortly for the same.

We appreciate your patience in the interim.

Regards

Deepali

Team OneAssist

Verified Support

Sep 07, 2017

OneAssist Consumer Solutions Customer Care's response Dear Deepika,

Greetings from OneAssist..!

We tried reaching you on the registered numbers however, you are non-contactable. We request you to help us with a alternate number to contact you.

Looking forward to hear from you.

Regards

Deepali

Team OneAssist

Sep 07, 2017

Updated by [email protected] you can call me on my registered number .. you can call, message or drop me a mail