[Resolved]  OneAssist Consumer Solutions — phone clean

Address:Ahmedabad, Gujarat
Website:[email protected]

My phone is water damege 1st july and phone is regularly charge after damege.8th july evening my phone charge slow..10th july i company in one assist. One assist employee tall me fist complen to mobial care.. I 12th july i visiting the mi mobial care. Care employee tell me 16 th july your phone is water demege.. And i 17 july one assist my claim... And my claim is closed.. So plz sir my phone probel is 8th july...
Was this information helpful?
No (0)
Yes (0)
Aug 23, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Parth,

Greetings from OneAssist..!!!

We are sorry to hear about your experience with us and regret for the inconvenience caused to you.

As per the terms & conditions, you need to intimate us within 48 hours from the damage date. As you have delayed in intimating us the claim must have closed.

However, we would request you to help us with your registered contact details or the Customer ID to investigate your account and get back to you.

Looking forward to hear from you.

Regards

Deepali

Team OneAssist
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information