OneAssist Consumer Solutions — Phone is not getting repaired.

bholachauhan1

Address:	121004
Website:	happytoassist.oneassist.in

I have purchased ADP warranty for my phone. But when I called them for claiming for repairing my phone. They said that you have to call us within 48 hours. And again next time when I called them for claiming, they are asking for last time repair bill from authorised service center.
It is totally fraud company which is taking money from the customer but not providing any support to the customer.

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OneAssist Consumer Solutions Customer Care

from Delhi, Delhi

Verified Support

Dear Chauhan,

we regret for the inconvenience caused. Kindly share your Customer ID and we will get in touch with you shortly. You can also write to us at [protected]@oneassist.in

Regards
OneAssist

bholachauhan1

My customer ID is 1060143. I tried to log the case for my mobile to be repaired. But 1st they said that it is beyond 48 hours. When I came to know from my friend that it is not screen damage, the upper glass was got damaged, I removed the glass and it was working fine. The same day accidentally again my phone's screen got damaged. I tried to log the case. But they are saying that I have to show the bill for last repair. I haven't get it repaired from anywhere, only removed that glass ( which was there for screen protection). Please let me know which bill should I provide. Or get my phone repaired.