[Resolved]  OneAssist Consumer Solutions — phone not delivered

Hi! My request to everyone don't buy any insurance from this company, they really doing false business by fake marketing promise.
My phone was repickup on 16 jan 2018 and till now it is not delivered to me when i call customer care they always says kindly wait for 48 hrs we will update you soon. But till now i don’t have any udate they always says it is under repairing process. I don’t know to repair a phone how many days they want. Its already passed more than 20 days. Iam very disappointed from one assist service they always telling lie i have recorings of all call and also have records of mail and messages from one assist. My claim number is 2747133 and registered mobile number is [protected]
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Mar 22, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Vijay,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Brijesh

Team OneAssist
Verified Support
Feb 12, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Vijay, As discussed over the call, we are looking into your case, will update you soon. Please allow us some time for the same. Regards, Team OneAssist.
Verified Support
Feb 16, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Vijay, The Re-pick up of your handset has been done. We are following up on your case, please allow us some time for the same. Regards, Team OneAssist.
Feb 18, 2018
Updated by vikas10141
Tell me how much time will u take to deliver my phone otherwise provide me a curtsy handset
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