[Resolved] OneAssist Consumer Solutions — phone not delivered | |
Hi! My request to everyone don't buy any insurance from this company, they really doing false business by fake marketing promise. My phone was repickup on 16 jan 2018 and till now it is not delivered to me when i call customer care they always says kindly wait for 48 hrs we will update you soon. But till now i don’t have any udate they always says it is under repairing process. I don’t know to repair a phone how many days they want. Its already passed more than 20 days. Iam very disappointed from one assist service they always telling lie i have recorings of all call and also have records of mail and messages from one assist. My claim number is 2747133 and registered mobile number is [protected] Was this information helpful? | |
Mar 22, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Feb 12, 2018 OneAssist Consumer Solutions Customer Care's response Dear Vijay, Greetings from OneAssist..! We are very sorry to hear about your experience and regret the inconvenience caused to you. We have forwarded your details to our team and they shall update you with the current development on your case. We appreciate your patience in the interim. Regards Brijesh Team OneAssist Verified Support Feb 12, 2018 OneAssist Consumer Solutions Customer Care's response Dear Vijay, As discussed over the call, we are looking into your case, will update you soon. Please allow us some time for the same. Regards, Team OneAssist.
Verified Support Feb 16, 2018 OneAssist Consumer Solutions Customer Care's response Dear Vijay, The Re-pick up of your handset has been done. We are following up on your case, please allow us some time for the same. Regards, Team OneAssist.
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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