[Resolved] OneAssist Consumer Solutions — Phone not received yet | |||||
Karan vinay singh [protected] Iphone 7 jet black 128gb Imei no.[protected] One assist complete insurance pack in which i have assured by customer care that 12 days replacement guarantee and one temporary handset while purchasing the product But now i have claim handset on 15 may 2017 and today is 12 june 2017 20 days has been past but i have not got the phone and customer care are not providing the information of my claim while doing the mail to backup team there is no reply from there side also I want to lodge a complain against one assist that they have cheated me so request what to be do as early as possible. Was this information helpful? | |||||
Aug 19, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 13, 2017 OneAssist Consumer Solutions Customer Care's response Dear Karan, Greetings from OneAssist...! We are sorry to hear about your experience and regret the inconvenience caused to you. We have forwarded your details to our team and they will get in touch with you shortly for the same. We appreciate your patience in the interim. Regards Deepali Team OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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