[Resolved] OneAssist Consumer Solutions — phone screen got damaged accidentally

Shama Kausar

from Noida, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 201012

Screen is not visible.
Phone is still in working condition.
Sometime screen is visible and sometime black screen appears with minimal light.
Infact i just randomly slide my screen up to pick the call when i hear my phone's ringtone.

Basically, now i am unable to operate anything except call pick up and hang up or you can say that my phone is left not as a touch-screen handset but as a hearing-aid set which is operatable only when someone call.

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Jul 5, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2018

OneAssist Consumer Solutions Customer Care's response Dear Shama Kausar,

Greetings from OneAssist,

We would like to inform you that your claim is already in progress vide request number 3222421 and we request you to provide the necessary document to expedite the procedure.

Thank you,

Regards,

Deepali,

Team OneAssist