OneAssist Consumer Solutions — plan cancellation and refund

I got a message saying rs.1399/- has been debited from your account. Few days back when I had called their customer care and asked not to activate any plan I was told that if at all the amount gets deducted you can call us back and cancel the plan within 30 days and we will refund your amount. But today when I am calling them to cancel the very same day when my money has been deducted, they are telling we are having some terms and conditions we can't refund you back the full amount, we can give you a discount of rs.400.

I want my full money to be refunded back at the earliest and for the reference the company can once again go through it's terms and conditions which I found on it's own website.(PFA)

CONTACT NO. +91-[protected]
MAILTO : cinchana.[protected]@gmail.com
One assist Relationship no. - 8111492