[Resolved] OneAssist Consumer Solutions — plan deactivated but amount debited to my account

M S IMMI

from Dhanbad, Jharkhand

Address:

Dhanbad, Jharkhand, 828109

Dear sir
This is inform you that my one assist plan is already deactivated but the one assist solution cheated me and debited rs 1399 from my account. My plan is already cancelled so how is it possible someone widrawn amount from my bank account.
So plz revert my debited amount rs 1399 to my account.
And also find the sreen shot of my debited account...

Thanks
Md sheikh imran
Mb - [protected]

+2 photos

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Jan 10, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Dec 01, 2017

Updated by M S IMMI Dear Sir
Plz find the attach of screen shot of my bank account details it shows one assist debited amout 1399 from my accout. But i have already cancelled this plan.
So plz revert my amount sa soon as possible.
Thanks
MD SHEKH IMRAN

Verified Support

Dec 07, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Sagar

Team OneAssist

Verified Support

Dec 07, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer

Greetings from OneAssist..!

Sorry for the delay! We have processed the amount. You will receive it soon for sure!

Regards

Sagar

Team OneAssist