[Resolved] OneAssist Consumer Solutions — plan reactivated without any confirmation even when i had asked to deactivate plan 1 year back | |||
Last year oneassist plan was activated on my hdfc credit card. I had asked for deactivation of plan. But plan was never deactivated and oneassist has deducted the entire amount of 1899 again without any confirmation from my side. How these guys are operating. First they harass you by calling again and again once plan is activated, they keep on deducting the amount again and again. No answer to any call or mails. Relationship no : 1542647 Want to deactivate my account immediately. Also refund of amount deducted inr 1899. Was this information helpful? | |||
Feb 3, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Dec 28, 2017 OneAssist Consumer Solutions Customer Care's response Dear Naveen, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2711514 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist. | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Greetings from OneAssist..!
We deeply regret for the inconvenience caused to you & appreciate your patience.
We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to happytoassist@oneassist.in
Should you require any further assistance, please reach us at 1800-123-3330.
Regards,
Brijesh
Team OneAssist.