[Resolved] OneAssist Consumer Solutions — Please deactivate and refund my money asap.

rdroyal

from New Delhi, Delhi

Address:	New Delhi, Delhi, 110058
Website:	www.oneassist.in

Hello OneAssiste,

I received mail from OneAssist yesterday 7th may of 2017.
I'm using HDFC credit cardand you oneassist without any intimation or
without my permission you Rs. 1299/- deducted from my credit card.

Please remove this useless services from credit card. I'm not
intrested this services.
Deactivate this service as soon as possible and refund my money.

I hope you understand and never ever again this sevice to activate
without my permission it's not good.

I'm already sent you email by my registerd mail and Email query is: 1970528 .

Find below details or remove OneAssist.

OneAssist Relationship Number: 2040483
My HDFC credit card no.: XXXX4362

Regards
Rahul Dev

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Jun 12, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 09, 2017

OneAssist Consumer Solutions Customer Care's response Dear Rahul,

Greetings from OneAssist..!

As per your request, we have cancelled your plan vide service request No.1970858 today. Please be assured that the refund will get processed in 7 working days.

We regret for the inconvenience caused to you.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Deepali

Team OneAssist

May 09, 2017

Updated by rdroyal Dear Madam,

Thanks in if my money refund as soon as possible.

Thank you.

May 09, 2017

Updated by rdroyal Thanks in advance.