[Resolved] OneAssist Consumer Solutions — Please Deactivate my OneAssist Protection Plan and refund my amount
A
Adithya369
from Guntur, Andhra Pradesh
Jul 20, 2022
Jul 25, 2022
This thread was updated on Jul 25, 2022
I want to deactivate my OneAssist Protection Plan on my credit card charging me around Rs. 1899 per year and is of no use. There is no support from Mobile application or website. Even my dashboard from website shows no active plans.
Website: https://oneassist.in/
Please help!...
my relationship number is 12018071.
mobile - [protected]
email - [protected]@gmail.com
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Aug 29, 2022
Complaint marked as Resolved
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2022
OneAssist Consumer Solutions Customer Care's response Dear Adithya, sorry for the inconvenience caused. We never want our customers to have such an experience. We have forwarded your details to the relevant team they will look into your case and assist with a resolution at the earliest - Andreya, Team OneAssist.
Verified Support
Jul 21, 2022
OneAssist Consumer Solutions Customer Care's response Dear Adithya, kindly be informed that we are currently looking into the case. Please give us some time - Andreya, Team OneAssist.
Verified Support
Jul 25, 2022
OneAssist Consumer Solutions Customer Care's response Dear Adithya, please be informed as checked, the Membership is inactive in the system as per your confirmation of the Cancellation of the Plan - Andreya, Team OneAssist.
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