[Resolved]  OneAssist Consumer Solutions — policy renewal

Dear sir
I already gave a request for closure, my plan name was enhanced wa privilege single plan. Last year itself i gave a request and from your side i got a reply mail like your request under process like that but now it got renewed 24th may 2019. How you can renewed my plan without my knowledge this is a way your are cheating us you itself feel shame for this work please i don’t need this please close this plan i attached last year reply from your side
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Jun 11, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
May 09, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Thiyagarajan,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account using your name. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist
Complaint comments 

Comments

Hello, I don't need your service .I m not using this wallet assist plan since 2018 .I got SMS from your side that you are renewing for another year -1899rs.so I request you please remove my details from your system . I no longer needed your wallet assist service.thank you

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