[Resolved] OneAssist Consumer Solutions Private Limited

[Resolved] OneAssist Consumer Solutions Private Limited — deactivate the account

B basha121 from Gurgaon, Haryana

I received sms from oneassist that my member ship has been upgraded enhanced wa power single plan and money deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. Please deactivate and refund my money asap Date of incident : 19.05hrs. 25 oct 2017 Hdfc credit card no. Xx0498 Oneassist relationship number : 132860 Was this information helpful? No (0) Yes (0)
Dec 8, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 07, 2017 OneAssist Consumer Solutions Customer Care's response Dear Basharat, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2530356 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist.
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