[Resolved] OneAssist Consumer Solutions Private Limited — please cancel the one assist membership plan

Rkumar2520

Address:

OneAssist Consumer Solutions Private Limited 707-708-709, Acme Plaza, Andheri – Kurla Road Andheri (E), Mumbai – 400 059. Ph: +91 22 4298 3000, Mumbai City, Maharashtra, 400059

I request you please cancel this membership plan of rs 1399/-
Membership id - [protected]
Mobile number - [protected]
Name - roshan kumar naik
Many times i called u and mailed you with this regards but no response from your end. They only forced me to continue this program. They also sent me a mail regarding my cancellation is under process but after 7 days there is no confirmation from their end. I urge oneassist to cancel this one assist membership plan. If not, i’d be forced to take up the issue to the consumer court as this is clearly in violation of consumer rights and cyber laws!

+1 photos

Was this information helpful?

No (0)

Yes (0)

Apr 18, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

OneAssist Consumer Solutions Customer Care's response Dear Roshan,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. OneAssist doesn’t ask for any of your card details for membership cancellation or for processing refund.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

We appreciate your patience in the interim.

Regards

Team OneAssist