[Resolved] OneAssist Consumer Solutions — Product cancelled - But renewal amount debited | |
Product cancelled as per my request. But renewal amount debited from my card. For the past 7 days i have been trying to contact your customer care team. But couldn't able to speak due to less number of staffs. Kindly reverse the debited payment to my card. Do the needful at the earliest. Name : desingurajan n Mobile : [protected] Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Aug 21, 2020 OneAssist Consumer Solutions Customer Care's response Dear Desingurajan, We regret the inconvenience caused and shall surely assist you with the full refund. Your request has been forwarded to the relevant team and they shall assist you within the next 24 - 48 working hours. Your patience is highly appreciated in the meantime - Nitesh, Team OneAssist.
Verified Support Aug 24, 2020 OneAssist Consumer Solutions Customer Care's response Dear Desingurajan.As per the update received from our team, we are happy to say that the plan has been cancelled and a full refund has been initiated from our end on 13th August. Please note, the amount will be credited in your original mode of payment account within the next 5 - 7 working days. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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