[Resolved]  OneAssist Consumer Solutions — protection plan cancelled[protected]

Address:

Ganjam, Odisha, 760001

Referring to the above subject let me know you i have did the payment of inr 6999 to your web site before due date for renewal the plan. The transaction was made on 11th feb 2019 from your web site via pay u payments. I have been called to customer care approx 50 times and email the same issue and we have did the conversation approx 12 times but till now nor the plan is activated neither my money is refunded.

When i asked to refund the amount they are asking me to contact amazon because one assist unable to refund. Could not understand if i paid the amount directly to you then why i shall call to amazon.

But i have called to amazon regarding refund but amazon clearly saying if i was not purchased the plan from amazon they how could they refund me.

Requesting this is to be escalated to higher authority at most priority. If appropriate reply is received from you then i shall take legal action.